Terms & Conditions Citizens Advice Antrim & Newtownabbey

TERMS & CONDITIONS - CITIZENS ADVICE ANTRIN & NEWTOWNABBEY

Legal

Charity registration number NIC100420
Company Limited By Guarantee NI32847
Authorised and regulated by the Financial Conduct Authority FRN: 616960

 

Terms & Conditions

This website has been designed to enable private individuals to access information about Citizens Advice Antrim & Newtownabbey, its services, locations and opening hours as well as other useful information about how it operates. 

By using this website, you agree that you will not use this site for any commercial purposes nor for any illegal purposes. 

Information is provided for your personal use only. Advice is a complex area, so if in any doubt, please contact us for support and guidance on your personal situation. 

We have made every endeavour to make the content accurate, however, we do not accept liability for any errors or omissions. 

Website disclaimer, copyright and privacy

 

Disclaimer

Citizens Advice Antrim & Newtownabbey has tried to ensure that the information on this website is accurate. However, Citizens Advice Antrim & Newtownabbey will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Citizens Advice Antrim & Newtownabbey endeavours to provide a service of the highest quality. However, we cannot guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties arising from your use of this website.

Citizens Advice Antrim & Newtownabbey assumes no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by Citizens Advice Antrim & Newtownabbey, of the linked website or any association with its operators. Further, we have no control over the availability of the linked pages.

Copyright

Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with Citizens Advice Antrim & Newtownabbey and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.

 

Privacy policy and data protection

Data protection

Citizens Advice Antrim & Newtownabbey complies with the Data Protection Act 1998 (the “Act“). For the purposes of the Act, Citizens Advice Antrim & Newtownabbey is the Data Controller  

The Citizens Advice service is committed to safeguarding your privacy, while providing a high quality of service. The Citizens Advice service will treat your personal information as confidential and your details will not be given or sold to anyone. We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.

 

Your personal information

When you provide us with personal information, for example, when using the email advice service, we take steps to ensure that your information is treated securely from the time we receive it. Citizens Advice Antrim & Newtownabbey makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice Antrim & Newtownabbey cannot ensure or guarantee the security of information when it is being transmitted.

 

Note: This privacy policy only covers this website; other websites linked from this website are not covered by this policy. Once you have accessed another website via one of our links you will be subject to the security and privacy policy of that site.

 

Privacy and cookies

Citizens Advice is committed to safeguarding your privacy, while providing a high quality of service. Citizens Advice will treat your personal information as confidential and your details will not be given or sold to anyone.

We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.

Cookies

We use cookies* to:

  • track aspects of user visits, including the length of a user’s visit, their browser, geographic location and the use of the search facility on this website
  • remember users selected contrast and/or text resizing style preferences for this website
  • record a user’s video preferences for our YouTube videos viewed on this website.

How you can manage or delete cookies

If you don\’t want to receive cookies, you can change settings in your web browser so that your browser tells you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies, the Help function within your browser should tell you how. Alternatively, these sites can provide more information on how to do this:

Your personal information

When you provide Citizens Advice with personal information, for example, when using the feedback form, we take steps to ensure that your information is treated securely. Our Citizens Advice information charter provides full details of how we handle your personal information.

Citizens Advice makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice cannot ensure or guarantee the security of information when it is being transmitted.

Note: This privacy policy only covers this website and it\’s subdomains; other websites linked from this website are not covered by this policy. Once you have accessed another website via one of our links you will be subject to the security and privacy policy of that site.